Skip to main content

USCIS Knows What Its Problems Are. Will It Now Fix Them?


Recently, the USCIS conducted a survey of more than 5,000 “stakeholders” (folks who care about and participate in the U.S. immigration system in some way). These stakeholders were asked to identify the key areas of concern for them. The USCIS has now released its initial report from this survey, identifying the areas of concern most frequently raised by stakeholders. The report is enlightening.

This initial report lists the following areas of concern, in order, that USCIS will address:

  • National Customer Service Center
  • Nonimmigrant H-1B (specialty occupations)
  • Naturalization
  • Employment-Based Adjustment of Status
  • Family-Based Adjustment of Status
  • Employment-Based Immigrants Preference Categories 1, 2 (priority workers, professionals and holders of advanced degrees) and 3 (skilled workers and professionals)
  • Refugee and Asylum Adjustment of Status
  • Form I-601 (Application for Waiver of Ground of Inadmissibility)
  • General Humanitarian Programs
  • Employment Authorization and Travel Documents

The USCIS has committed to:

convene working groups to review each of the issue areas. Leaders from across USCIS will join analysts, adjudicators and customer service representatives in examining policy and instructional documents that guide our work. USCIS will follow the federal rulemaking process whenever appropriate, and once approved, new policies will be available electronically.

While it is all well and good to internally review and examine policies and procedures, isn’t that the source of the problems with these listed areas of concern? After all the biggest problem identified by stakeholders is the Customer Service it offers!! I challenge the USCIS to involve stakeholders in these working groups so that not only are real concerns voiced, but solutions can be discussed in an open forum, generating more and better ideas than have been coming out of USCIS since its formation. Making stakeholders and customers wait to comment on “”possible” internally generated changes until “potential” federal regulations are published (comments which are frequently ignored by USCIS in the rulemaking process) is more of the same old way of doing business.

Director Mayorkas should follow the promise President Obama made shortly after he entered office to make the internal decision making process more open and transparent. Enough of internal working groups. Let’s really fix these problems. Together.

Comments

Popular posts from this blog

If You Are An Immigrant (even a US Citizen), Here Are 9 Things You Should Know

Are you a Naturalized U.S. Citizen, Lawful Permanent Resident, Visa Holder, or an Undocumented Immigrant? We recommend you take the following steps to protect yourself in our current version of America.
The last couple of weeks have reminded immigrants, even naturalized U.S. citizens, that they were not born in the United States. Our office has received countless phone calls, emails, and social media messages from people worrying about what their family’s future in the United States holds.
Most people want to know what they can do now to protect themselves from what promises to be a wave of anti-immigration activity by the federal government. Trump's Executive Order on Interior Enforcement has some provisions that should make most Americans shiver.  We recommend the following actions for each of the following groups:
Naturalized U.S. citizens. In particular if you have a foreign accent, and you are traveling within 100 miles of any US Border (including the oceans), we strongly rec…
Si usted es inmigrante (incluso un ciudadano de los EE.UU.), aquí hay 9 cosas que usted debe saber.

¿Es usted un ciudadano estadounidense naturalizado, residente legal permanente, titular de una visa o inmigrante indocumentado? Le recomendamos que tome los siguientes pasos para protegerse de nuestra versión actual de América.
Las últimas semanas hemos recordado a los inmigrantes, incluso a los ciudadanos estadounidenses naturalizados, que no nacieron en los Estados Unidos. Nuestra oficina ha recibido innumerables llamadas telefónicas, mensajes de correo electrónico y mensajes de medios sociales de personas preocupadas por el futuro de su familia en los Estados Unidos.
La mayoría de gente quiere saber qué puede hacer ahora para protegerse de lo que promete ser una ola de actividad anti-inmigración por parte del gobierno federal. La orden ejecutiva de Trump sobre la aplicación de la ley interior tiene algunas disposiciones que deberían hacer temblar a la mayoría de los estadounidenses. …

The DOJ Raised The Penalty Fee for Immigration Law Violations--Including Employer Sanctions

The Department of Justice announced an increase in fines for violations of the Immigration and Nationality Act, as the pertain to those sections that account for fraud, document abuse, and unfair immigration-related employment practices. While this is only an adjustment for inflation, it brings home the point that that poorly or incorrectly completing immigration forms, like the Form I-9, can lead to very costly fines from ICE and the Immigration Court. If you have any questions or concerns about I-9s in your company, please call the attorneys and Kuck Immigration Partners.  We have decades of experience representing employers in the ICE and DOL immigration investigations.  You can reach us at 404-816-8611 or at ckuck@Immigration.net.  




U.S.C. citation

Name/description

CFR citation DOJ penalty assessed after 8/1/2016 ($) 1 DOJ penalty assessed after 2/3/2017 ($) 2 8 U.S.C.     IRCA; Unfair immigration-related employment practices, document abuse (per individual discriminated against).     …